Proserve LLC dedicated Service with Integrity
 
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Become a Friendlier Person
做一个更友好的人


1. Don't criticize, condemn or complain.
不要老是批评抱怨发牢骚。
2. Give honest, sincere appreciation.
学会诚挚的感谢
3. Arouse in the other person an eager want.
善于激发他人的需求
Become genuinely interested in other people.
试着对他人保持真诚的兴趣。
4. Smile. 微笑吧!
6. Remember that a person's name is to that person the sweetest and most important sound in any language.
记住一个人的名字在任何一种语言中并不是是最甜最好听的。
7. Be a good listener. Encourage others to talk about themselves.
做一个聆听者。鼓励他人多谈谈他们自己。
8. Talk in terms of the other person's interests.
依据他人的兴趣爱好聊天。
9. Make the other person feel important - and do it sincerely.
让他人感到他们自身的重要性,发自内心的去的做它。


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family began to provide quality service in Central Florida in 1954 after our father completed his tour of duty in the US Army.  We were raised to say yes ma'am, no sir, thank you, etc...  We treat others with respect regardless of their position in life.  We donate to charity not just in money, but in time, talent and ability because we are thankful and desire to help others. 

In business we provide free estimates because it's the right thing to do.  We guarantee the quality of our work because it's what we expect from others.  We do offer one time basic services to those who request it when we are able, but prefer to provide complete warranty craftsmanship intended to last a long time.  We are very talented and capable of combining services and flexible scheduling as people have very busy and hectic lives nowadays. 

Significant discounts are offered to client whom are participating in our full service program.  Pest Control, Pest elimination, Drywood, Subterranean and Formosan Termite treatment with warranty. Please see   www.proservefirm.com

 

 

 

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Win People to Your Way of Thinking 用你的思维方式赢得人们


10. The only way to get the best of an argument is to avoid it.
在争吵中获得最佳解决的唯一途径就是避免发生争吵。
11. Show respect for the other person's opinion. Never say, "You're wrong."
最终他人观点,从不说"你错了。"
12. If you are wrong, admit it quickly and emphatically.
如果你错了,立即承认它并强调。
13. Begin in a friendly way.
以友好的态度开始一切。
14. Get the other person saying "yes, yes" immediately.
让他人迅速地说"是的,是的"
15. Let the other person do a great deal of the talking.
在交谈尽量让他人说的多一些。
16. Let the other person feel that the idea is his or hers.
让他人觉得这个想法是他们自己的。
17. Try honestly to see things from the other person's point of view.
试着从他人的观点中理解一些问题。
18. Be sympathetic with the other person's ideas and desires.
赞成他人想法和渴望。
19. Appeal to the nobler motives.
有些高贵的想法。
20. Dramatize your ideas.
戏剧化你的思想。
21. Throw down a challenge.
接下一个挑战。


Be a Leader


22. Begin with praise and honest appreciation.
学会表扬和诚挚的赞赏。
23. Call attention to people's mistakes indirectly.
用委婉地方式让人们注意到自己的错误。
24. Talk about your own mistakes before criticizing the other person.
在批评他任之前先谈论一下自己的错误。
25. Ask questions instead of giving direct orders.
问一些问题而不是直接下命令
26. Let the other person save face.
让别人有台阶下。
27. Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."即使是小小的进步也需要表扬,所有进步都需要表扬。用心去认可,不要吝啬表扬。
28. Give the other person a fine reputation to live up to.
给别人一个好的名声。
29. Use encouragement. Make the fault seem easy to correct.
善于鼓励,让错误看起来更容易去改正。
30. Make the other person happy about doing the thing you suggest.
让他人在做了你建议的事后感到快乐。


Fundamental Principles for Overcoming Worry
克服焦虑的基本原则


1. Live in "day tight compartments."
只担心今天的事。
2. How to face trouble: 如何面对麻烦
a. Ask yourself, "What is the worst that can possibly happen?"
问问自己,最坏的情况会是什么。
b. Prepare to accept the worst.
准备好接受最坏的情况。
c. Try to improve on the worst.
试着去改善最坏的情况。
3. Remind yourself of the exorbitant price you can pay for worry in terms of your health.
提醒自己焦虑会让你付出很多甚至是你的健康。


Basic Techniques in Analyzing Worry
分析焦虑的基本技巧


1. Get all the facts.
把所有事情想周全。
2. Weigh all the facts - then come to a decision.
衡量所有因素,然后得出结论。
3. Once a decision is reached, act!
一旦决定,立即行动。
4. Write out and answer the following questions:
写出以下问题的答案:
a. What is the problem?
问题是什么?
b. What are the causes of the problem?
什么原因造成了问题?
c. What are the possible solutions?
能解决问题的方法有哪些?
d. What is the best possible solution?
最佳方法是什么?


Break the Worry Habit Before It Breaks You
在焦虑击垮你之前打破焦虑的习惯


1. Keep busy.
保持忙碌。
2. Don't fuss about trifles.
不被琐事烦扰。
3. Use the law of averages to outlaw your worries.
用法律的平衡来解除你的焦虑。
4. Cooperate with the inevitable.
与不可避免的事情合作。
5. Decide just how much anxiety a thing may be worth and refuse to give it more.
先决定一件事值得去焦虑的程度然后不再让它增加。
6. Don't worry about the past.
不要为过去的事情担心。


Cultivate a Mental Attitude that will Bring You Peace and Happiness
培养一种让你平静幸福的精神态度


1. Fill your mind with thoughts of peace, courage, health and hope.
让你的思想充满安宁、勇气、健康与希望。
2. Never try to get even with your enemies.
从不尝试着与你的敌人争个你死我活。
3. Expect ingratitude.
不求回报。
4. Count your blessings - not your troubles.
数数你的祝福而不是麻烦。
5. Do not imitate others.
不要激怒他人。
6. Try to profit from your losses.
试着从你的失去中得益。
7. Create happiness for others.
为他人创造欢乐。


The Perfect Way to Conquer Worry
战胜焦虑的完美方式


1. Pray.
祈祷。


Don't Worry about Criticism
别为批评而烦恼


1. Remember that unjust criticism is often a disguised compliment.
记住不公平的批评往往隐藏着敬意。
2. Do the very best you can.
做到最好。
3. Analyze your own mistakes and criticize yourself.
善于分析自己的错误批评自己。


Prevent Fatigue and Worry and Keep Your Energy and Spirits High
防止疲劳和焦虑保持能量充足精神饱满。


1. Rest before you get tired.
在你困之前休息。
2. Learn to relax at your work.
工作之余学会放松。
3. Protect your health and appearance by relaxing at home.
在家放松以保护你的健康和容颜。
4. Apply these four good working habits:
养成这四个良好的工作习惯
a) Clear your desk of all papers except those relating to the immediate problem at hand.
把桌上所有除了那些与棘手事物有关的文件都清理好。
b) Do things in the order of their importance. 按事情重要性的顺序做事。
c) When you face a problem, solve it then and there if you have the facts necessary to make a decision. 当你面对一个问题时,
d) Learn to organize, deputize and supervise.学着去组织、代理和监督。
5. Put enthusiasm into your work. 把乐观主义带到工作中
6. Don't worry about insomnia. 别担心失眠